FAQs

Is delivery and installation included?

Free delivery and professional installation are included within Melbourne Metro on eligible beauty-bed orders. Regional Victoria and interstate orders are delivered by freight quote, and installation is not included outside Melbourne Metro unless arranged separately. See our Delivery & Installation page for full details.

What warranty is included?

2 years on the motor and structural frame, and 1 year on upholstery, covering manufacturing defects. Your rights under the Australian Consumer Law are unaffected.

Will this bed fit through my doorway and into my treatment room?

Please contact us before ordering with your doorway, hallway, lift and treatment-room measurements, and we will confirm the fit for this model. Where site access is difficult, delivery or installation may require a prior assessment, which we always confirm with you first.

What treatments is this bed suitable for?

Lash extensions, facials, cosmetic tattooing and a wide range of other professional beauty treatments.

Can I customise the colour or material?

Yes — select from the available colour, material and base finish options above, subject to current stock.

Can I view the bed at the Melbourne showroom?

Yes, you're welcome to view this bed in person at our Melbourne showroom — contact us to arrange a visit.

How does this bed adjust to suit each treatment?

This varies by model. Our electric beds use three whisper-quiet motors for height, backrest and leg adjustment, while our curved beds use a smooth hydraulic or X-cross base. See the Key Features section above for specifics on this bed.

How long does delivery take?

In-stock items are generally dispatched within 1–2 business days. Accessories are generally delivered within 3–5 business days after dispatch. Beauty-bed delivery timeframes vary by destination and will be confirmed with your freight quote.

Does delivery include moving the bed inside?

Standard delivery leaves your bed at the nearest safe, accessible location. Please check doorway, hallway, stair and lift access beforehand — inside delivery or installation can be arranged on request.

How does the $100 salon bundle work?

Add any eligible beauty bed, stool and LED light to your cart and $100 comes off automatically — no code needed.

Didn’t find your answer?

Don't hesitate to contact us.